FAQs
Yes, but you must contact Online customer service first and have your return approved. Please contact support at customerservice@shopbobbys.com
Yes, we ship to most countries.
We do not offer free shipping on international orders.
No, free shipping only applies to the 48 Contiguous United States.
Not currently. (NJ customers could inquire with customer service)
Online credit is only available to use online.
Elizabeth, NJ.
It typically takes 1 business day, but just to be safe it could take more time depending on the size of the order.
We can help you with larger orders through customer service on phone or through email.
We accept all major credit cards, including: Visa, Mastercard, Discover, American Express, Apple Pay, Paypal, Google Pay, Amazon Pay, Shop Pay, Venmo and more.
Some products are available in store, however, ShopBobbys.com offers many exclusive products only available online.
Please make sure to email: Care@shopbobbys.com, Call us at: 908-289-1507 and
try chat box until you get a hold of someone. If the package already left our facility,
there isn’t anything we are able to do. You will need to retrieve the package
from the address entered on order. We are unable to send replacement orders if
you don’t get your package. Please make sure to enter the correct address on
order.
So Glad you asked! Most curtains on the site are sold in singles. Unless the title of the product states "2-Pack". If you do not see "2-Pack" then the product is sold separately and in singles. Valances are sold in singles too. Most images show a dramatic look, however the valances need to be purchased in multiples to get the look seen in the pic!
