If you are not completely satisfied with your purchase, please do not hesitate to send your product back to us. Read below for full details:
A Few Return Questions Answered:
- All products must be returned within 30 days from the date received.
- The products must be new, unused, unwashed, unaltered, with tickets attached, and in original packaging to be eligible for refund.
- We do not do Exchanges, if you want something else, purchase it and return the products that you do not want, and we will refund it.
- We will not accept any returns for any item that is sold as Final Sale or Clearance.
- We process returns in the order we get them; it may take 5-7 business days from date received to get the money back to your original form of payment.
- We do not accept returns from international customers.
To submit a return online: VISIT OUR RETURNS PAGE
Gift Cards: Returned merchandise purchased with a gift card or store credit may be exchanged or a store credit will be issued. Lost or Stolen gift cards cannot be replaced. Gift cards are not redeemable for cash. Only ShopBobbys.com gift cards are redeemable online.
In-Store Returns: Any item(s) that are returned to the store will be returned for at the price paid. Only store credit or exchange is offered. No Refunds.
Free Shipping Orders: If an item is shipped using our Free Shipping Method, you may incur a deduction on your returned merchandise for the shipping expenses.
Shipping Expenses: Shipping expenses are not refundable unless the mistake is expressly our fault.